Support & Customer Service
Every question is answered by a real person. Start a live chat, or send us an email and we will get back to you.
What we can help with
Live chat
The fastest way to reach us. The chat window opens automatically on this page — if it does not, use the button below.
If the chat window does not appear, your browser or an extension may be blocking it. Email works just as well.
Write to us about anything: account setup, an inbound shipment, a stored item, a specific order, or billing.
[email protected]What we can help with
- Creating your account, verifying your email, and connecting your marketplace shops
- Sending inventory to our New York warehouse and consolidating a bulk shipment
- Checking what we are holding for you and how free storage works
- Order fulfillment, package tracking, and delivery questions
- Deposits, invoices, the $1 per package rate, and anything on your bill
- Barcodes, labels, and problems with the seller dashboard
Answers you can read right now
Frequently asked questions
Pricing, shipping times, storage limits, customs, and getting started.
Pricing
What the $1 per package covers, and what it does not.
Who you are contacting
EasyShippingHub operates a fulfillment warehouse in New York, United States. We receive bulk inventory from marketplace sellers, store it, and ship individual customer orders using domestic US carriers.